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FAQs

  • Do you offer discounts?

    We offer discounts to trade professionals and property managers. If you're an architect, landscape designer, developer, organizer, or trade contractor
    please contact us at hello@ctybox.co.uk to discuss this further.



  • Do you offer trade accounts?

    Yes, please contact us at hello@ctybox.co.uk to discuss this further.

  • Why should I invest in a CTYBOX when cheaper alternatives are available?

    Our bin stores are built for the British climate and designed to last decades, not just a couple of seasons. Budget alternatives might look tempting at first, but they typically use thin materials that rust, warp, or fall apart within 1–2 years—meaning you'll end up replacing them and spending more in the long run.

    What makes ours different:

    Precision-built – Exact dimensions and precise component fitting ensure straightforward installation and seamless integration into any garden. Every detail is designed for both aesthetics and durability.

    Built to last – Thick galvanised and powder-coated steel frames engineered to withstand years of British weather without losing strength or looks.

  • Can I DIY assemble my CTYBOX?

    Yes, we designed the CTYBOX kit to be easy to assemble, a la IKEA.

    All of our wheelie bin storage units come flat packed and are supplied with all fixtures / fittings and with easy to follow instructions. All you need is an allen key, an electric screwdriver (although standard is just fine too), and a helper.

  • Does your service include delivery ?

    Yes, we offer delivery at a flat rate of £39 to the majority of the mainland UK on all orders. Our products will be delivered flat - packed on a pallet (requiring assembly), delivery is kerb side only. Please contact us if you would like any more information about this.

  • How do I know if the bin will fit / is the right size?

    All our wheelie bin storage options are designed to fit the most popular sizes of UK wheelie bins, from 140L up to 240L. So if you know what size wheelie bin you have, you'll know what product you need to store. Most of our range is designed to fit 240 litre wheelie bins, so naturally both smaller bin sizes – 140 and 180 litre will fit too.

  • Does CTYBOX require much maintenance?

    No. Unlike wood that needs to be cleaned and sealed regularly, the CTYBOX is very low maintenance. All that’s needed is a bit of standard cleaning.

  • What is the warranty?

    All our products are supplied with a 2-year manufacturer’s warranty against faulty fabrication.